Zoho Project Manager

Key Responsibilities:

Project Management

• Lead end-to-end project delivery across platforms such as Zoho, Odoo, Automation Anywhere, and Corporator.
• Develop and maintain detailed project plans, manage timelines, resources, and budgets.
• Ensure successful delivery of digital transformation projects within scope and agreed SLAs.
• Collaborate with consultants, developers, QA, and clients to ensure effective execution.
• Proactively manage risks and resolve project roadblocks with agility.
• Serve as the primary point of contact for clients, ensuring clear communication and alignment on project deliverables.

Client & Stakeholder Engagement

• Build and maintain strong relationships with client stakeholders to drive satisfaction and project success.
• Translate business requirements into technical specifications and implementation plans.
• Ensure a consistent focus on client outcomes, ROI, and long-term success.

Solutioning & Pre-Sales Support

• Collaborate with the sales and presales team to define solution architecture and contribute to proposal creation.
• Demonstrate platform capabilities and advise on best-fit configurations for business needs.
• Lead discovery sessions and workshops with clients to understand pain points and design tailored solutions.

Requirements

Education:

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.

Experience & Skills:

• 10+ years of experience in project management, with a minimum of 2 years in Zoho implementation.
• In-depth knowledge of Zoho modules such as Zoho CRM, Books, People, Projects, Creator, Inventory, and Analytics.
• Strong understanding of business processes, automation, and workflow design using Zoho tools.
• Experience with APIs, third-party integrations, and custom module development.
• Ability to manage multiple projects and teams in a dynamic, fast-paced environment.
• Excellent leadership, stakeholder management, and communication skills.
• Familiarity with Agile/Scrum methodologies; PMP, PRINCE2, or Agile certification preferred.