Wipro Hiring For International Voice Process

Key Responsibilities:

• Handle inbound and outbound calls from international customers
• Resolve queries efficiently while ensuring a high level of customer satisfaction
• Maintain professionalism and adhere to quality standards during interactions
• Accurately document customer details and interaction summaries
• Work collaboratively with internal teams to ensure issue resolution

Candidate Profile:

• Graduates or undergraduates with 0 to 4 years of experience in a voice process
• Excellent English communication skills (verbal and written)
• Strong problem-solving and interpersonal skills
• Open to rotational shifts including night shifts
• Must be willing to work from office