COConfidential
Voice Support Specialist
Mumbai City ₹4-5 LPA Posted 24 Feb 2026
FULL TIME
Communication Skills
Problem Solving
Time Management
Interpersonal Skills
Client Interaction
Job Description
Date of Joining
26th February 2026
Induction: Day 1
Compensation & Benefits
- CTC: Up to 5.5 LPA
- Take-Home Salary: 36,000/month
- Performance Incentives: Up to 9,000/month (based on performance)
- Additional company benefits as per policy
Eligibility Criteria
- Minimum 6 months of international voice experience (mandatory)
- Excellent spoken English communication skills
- Comfortable working in rotational shifts (including night shifts)
- Basic technical troubleshooting knowledge preferred
Key Responsibilities
- Handle inbound & outbound interactions with global customers
- Resolve connectivity, voice & service-related concerns efficiently
- Identify issues and provide quick, accurate resolutions
- Deliver a high standard of customer experience
- Adhere to process guidelines and compliance standards
- Consistently achieve individual & team targets
Key Skills Required
- Strong communication & interpersonal skills
- Excellent active listening & problem-solving abilities
- Customer-focused attitude with a professional approach
- Basic understanding of internet & networking concepts
Contact Details
Phone: 7710817189
Email: [HIDDEN TEXT]