Voice Process Agent
Job Description
Hiring for International BPO – Voice Process
(UK / US / AUS Shift) – Healthcare Process
Location: Across Mumbai
Salary: 18,000 – 60,000 (Based on Experience & Process)
Shifts: UK / US / AUS (Rotational / Fixed Night Shift Available)
Job Role:
•Handle inbound & outbound calls for international clients
•Assist customers with queries related to healthcare services
•Appointment scheduling, insurance verification & billing support
•Maintain accurate records in CRM system
•Ensure high-quality customer service & call handling standards
Eligibility Criteria:
•HSC / Graduate (Freshers & Experienced both can apply)
•Excellent English Communication Skills
•Experience in International Voice / Healthcare Process preferred
•Comfortable with Night Shifts
Salary Structure:
•Freshers: 18k – 25k
•Experienced (International / Healthcare): 30k – 60k
•Incentives & Performance Bonuses Available
Skills Required:
•Strong communication & listening skills
•Basic computer knowledge
•Good problem-solving ability
•Confident & professional attitude
If you want, I can also make:
• Short Insta Caption Version
• WhatsApp Broadcast Format
• Proper Hiring Flyer Content
• Professional Naukri/Indeed Posting Format