Voice & Accent Trainer

Key Responsibilities:

• Training Delivery: Conduct Voice & Accent training sessions for employees to enhance communication skills.
• Assessment & Feedback: Evaluate participants' progress, provide constructive feedback, and suggest improvement plans.
• Content Development: Prepare and update training materials, modules, and exercises to align with business requirements.
• Collaboration: Work closely with team leads and managers to identify training needs and address gaps.
• Monitoring & Reporting: Track training effectiveness and maintain records of sessions conducted.

Preferred Qualifications:

• Strong verbal and written communication skills.
• Prior experience in an international BPO environment.
• Immediate joiners preferred.