Vice President - Strategic Account Management

Key Performance Indicators:

• Acting as Strategic Account Management (SAM) and maintaining the TLC (top level contact) on key Japanese prospects and clients. 
• Take full responsibility to retain and grow clients at expected level of profitability. 
• Actively involved in all domestically driven new Japanese business/renewal tenders in excess of US$ 15,000 or as designated. 
• To provide TLC relationship support to globally mandated inbound (Global Client Network) driven Japanese business 
• Developing and executing the 'market facing' strategic broking strategy/communication, including where applicable but not limited to quote/placing slips and wordings. 
• Supporting client servicing teams with developing best practice client service standards or operational excellence. 
• Adherence to and ongoing broker training. 
• Training and developing of talent. 
• Other projects and tasks as designated