Vertex Tax System Production Support Service Engineer

Apply expertise in Indirect Taxation including Sales Use Tax, VAT, GST, and Withholding Tax across different jurisdictions

Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments

Support ERP integrations with Vertex (e.g., Oracle Fusion and internal systems)

Ensure accuracy of tax rates, exemptions, and tax determinations

Manage Tax Confi guration, Tax Categories, and Exemption Certifi cates within Vertex

Support Tax Reporting and Compliance, including generating reports for tax fi ling and audit purposes

Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy

Receive, analyze, and prioritize related support tickets

Provide timely solutions to users

Document resolution steps and knowledge base articles

Support system upgrades and patches

Monitor system performances and recommend improvements

Vat, Vertex, Tax

Role: Application Engineer

Industry Type: IT Services & Consulting

Department: Production, Manufacturing & Engineering

Employment Type: Full Time, Permanent

Role Category: Engineering

Education

UG: Any Graduate

PG: Any Postgraduate