Veeva Vault Professional

• you will be responsible for the administration, configuration, and support of the Veeva Vault platform
• You will work closely with cross-functional teams to optimize and maintain the system for various life sciences-related processes, ensuring data integrity, compliance, and user satisfaction

Key Responsibilities

• Veeva Vault Configuration: Configure Veeva Vault to align with the organization's specific needs and business processes, ensuring data integrity and efficient workflows
• User Support: Provide user support, training, and guidance to ensure proper utilization of Veeva Vault features and functionalities
• Data Management: Manage and maintain data and content within the Veeva Vault platform, including document management, quality management, and regulatory submissions
• Workflow Automation: Design and implement workflow automation to streamline business processes, improve efficiency, and reduce manual tasks
• Compliance and Validation: Ensure that Veeva Vault configurations and processes adhere to industry-specific compliance requirements and validation procedures
• Reporting and Analytics: Develop and generate reports and analytics to provide insights into system performance and usage
• Integration: Collaborate with IT teams to integrate Veeva Vault with other enterprise systems, as needed
• Software Updates: Stay current with Veeva Vault software updates and work on upgrading and patching the system as required
• Documentation: Maintain comprehensive documentation of configurations, processes, and user guides
• Security and Access Control: Implement and manage security policies and access control measures to safeguard data and content
• Issue Resolution: Investigate and resolve technical issues, and provide timely support to system users

Qualifications

• Bachelor's degree in a relevant field (eg, Computer Science, Life Sciences)
• Several years of experience in Veeva Vault administration or a similar role
• Strong understanding of Veeva Vault features, capabilities, and configurations
• Familiarity with life sciences industry processes and compliance requirements
• Excellent problem-solving and troubleshooting skills
• Strong interpersonal and communication skills
• Attention to detail and the ability to work in a regulated environment

Preferred Qualifications

• Veeva Administrator Certification
• Experience with other Veeva products (eg, Veeva CRM, Veeva R&D)
• Knowledge of regulatory requirements (eg, FDA, EMA) in the life sciences industry
• Project management skills
• Familiarity with quality management systems (QMS)

Role: CRM Architect

Industry Type: IT Services & Consulting

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

PG: Any Postgraduate