UX Writer and Content Designer, Payments

Responsibilities

• Use writing and content design skills to create User Interface (UI) text that facilitates user navigation, as well on-boarding, promos, error messages, instructional materials, and other components of the end-to-end user experience.
• Drive goals for product language and content across a product or subject-matter domain, and ensure cohesive product narratives. Document your strategies with guidelines, and establish best practices and strategy principles.
• Manage projects from needs assessment to implementation; identify opportunities, establish priorities, secure resources, and manage stakeholders.
• Collaborate with designers, researchers, legal, marketing, product managers, and engineers; Influence and adapt to stakeholders and their feedback.
• Provide leadership, direction, and mentorship to junior User Experience (UX) writers and educate cross-functional partners on the role of UX writing and content strategy throughout the product development process.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing with leading content strategy projects.
• Experience in UX product writing and shaping content for multi-disciplinary projects.
• Include a portfolio, website, or any other related link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• 3 years of experience interacting with executive leadership.
• 2 years of experience in writing, editorial, marketing, or UX writing in an agency setting.
• 2 years of experience working in a cross-functional technology organization.
• Experience in developing information architecture for documentation sets or product suites, including localization and accessibility best practices.
• Experience with user experience research principles and practices.
• Knowledge of online technology and related products, including web and mobile UI and tools.