User Experience Design Lead Analyst - HIH

Desired Experience : List any nice-to-have experience, including industry experience, exposure to specific technologies, certifications, etc.

Qualifications

Ideal candidate will be a hands-on, results-oriented team player with the ability to collaborate cross-functionally, understand technical complexities, and perform well in a fast-paced environment.

Required Education

• Bachelors degree in marketing, communications, or similar field of stud
• A solid understanding of email platform functionality, data integrations/APIs, CAN-SPAM and CASL compliance, email metrics, email deliverability, and email best practices; knowledge of major email service providers, web analytics tools and content management solutions
• An understanding of two-way texting functionality, requirements, limitations, best practices, different mobile phone functionality, etc
• Ability to take direction and to work independently and manage multiple projects simultaneously without compromising quality, timelines, or attention to detail
• Ability to navigate complex and sensitive approval processes
• A curious, positive, team-oriented, enthusiastic approach while navigating different perspectives and opinions
• Ability to collaborate cross-functionally and navigate discussions with other technology teams, digital partners, and multiple business owners
• Ability to adapt to shifts in priorities, which means reprioritizing your own projects and tasks on an ongoing basis
• An understanding of using a Customer Data Platform (CDP) to help manage dependencies, expectations and tasks within a campaign
• 5-8 years in marketing or project management experience
• Knowledge of HTML and data driven dynamic creative
• Knowledge of Adobe Analytics platforms, Tableau or similar reporting tools
• Knowledge of agile tools like JIRA, Confluence, Smartsheet, Wrike, etc