SHSharda Consultancy Services
USA Cruise Booking
Noida ₹4-6 LPA Posted 25 Sept 2025
FULL TIME
travel consulting
sales conversion
Customer Handling
CRM Tools
Job Description
- Handle inbound PPC calls for US-based cruise booking inquiries.
- Understand customer travel preferences and recommend suitable cruise packages.
- Convert inquiries into confirmed bookings while providing an excellent customer experience.
- Stay updated on cruise lines, itineraries, seasonal offers, and policies.
- Maintain accurate records of customer interactions, bookings, and follow-ups using CRM tools.
- Meet and exceed sales targets consistently.
- Coordinate with internal teams to ensure smooth post-booking processes and customer satisfaction.