SHSharda Consultancy Services
US Travel Process PPC/Meta / Quality analyst
Gurgaon ₹4-5 LPA Posted 25 Sept 2025
FULL TIME
Quality Analysis
Ppc
Customer Service
Job Description
- Handle inbound and outbound PPC or Meta travel sales calls for US customers.
- Convert leads into confirmed bookings for flights, hotels, car rentals, and other travel services.
- Ensure high customer satisfaction while meeting and exceeding sales targets.
- For Quality Analyst role: monitor and evaluate calls, provide feedback to agents, and ensure adherence to process and compliance standards.
- Work closely with sales teams to improve service quality and conversion rates.