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US Travel Process PPC/Meta / Quality analyst

Sharda Consultancy Services
Gurgaon4-5 LPA Posted 25 Sept 2025
FULL TIME
Quality Analysis
Ppc
Customer Service

Job Description

  • Handle inbound and outbound PPC or Meta travel sales calls for US customers.
  • Convert leads into confirmed bookings for flights, hotels, car rentals, and other travel services.
  • Ensure high customer satisfaction while meeting and exceeding sales targets.
  • For Quality Analyst role: monitor and evaluate calls, provide feedback to agents, and ensure adherence to process and compliance standards.
  • Work closely with sales teams to improve service quality and conversion rates.
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