Travel Sales Consultant

Process – Flight Sales / Cruise Booking:

Handle inbound Meta calls and assist US-based customers with flight bookings and cruise vacation planning. Offer best travel solutions based on customer preferences and budgets.

Bilingual Sales Support (English & Spanish):

Communicate fluently in English and Spanish to handle calls from diverse customer segments, ensuring a smooth and personalized booking experience.

Lead Conversion:

Convert Meta-generated leads into confirmed bookings. Maximize closing ratio through effective communication and persuasive sales techniques.

Customer Needs Assessment:

Understand customer requirements in detail and provide the most suitable travel itineraries, routes, pricing, and value-added options.

Upselling & Cross-selling:

Promote additional services such as travel insurance, extra baggage, premium seats, or hotel packages to increase booking value.

Target Achievement:

Consistently meet or exceed assigned sales targets and KPIs.

Post-Booking Assistance:

Provide follow-up support to customers including itinerary changes, documentation, and general assistance as required.