Travel Consultant

Responsibilities:

• Regularly follow up with clients and vendors to ensure smooth operations and service delivery.
• Coordinate with Destination Management Companies (DMCs), hotels, and airlines to provide the best options according to customer requirements.
• Maintain proper filing of important documents and records in both soft and hard copy formats.
• Take final feedback from customers after travel packages are sold and record feedback in the predefined format.
• Ensure professional email communication and maintain good email etiquette.
• Assist in travel planning, ticket bookings, and other operational activities related to customer travel packages.
• Collaborate with internal teams to ensure high-quality service and customer satisfaction.