Transition Lead

• Responsible for planning and overseeing any information necessary for the support, operation, of a transition. This includes operational readiness, support documentation and creating checklists.
• Ensure service transition is planned and executed to schedule, budget and scope.
• Build transition plans including infrastructure/application support models, change management, project expectations, scope, schedule, and budget requirements.

Create SOW based on the client deliverables.

• Coordinate with Ops and create/modify SOPs and get sign off from clients.
• Coordinating implementation activities, providing effective team leadership,
• including information flow to and from operations.
• Analysing requests from clients on changes and consulting with Ops and
• management to facilitate the proposed changes.
• Creating transitional plans and documents to outline project expectations, scope, schedule, and budget requirements.
• Conducting workshops to provide staff members with information on any major changes in workflow/SOP.
• Ensuring that transitions are planned and carried out in a timely manner and within budget.
• Keeping all parties involved with the transition updated on its progress.
• Spotting any transition-related issues and creating effective solutions to resolve them swiftly.
• Desired Candidate Profile:
• Strong leadership and mentoring skills
• Able to multitask.
• Excellent interpersonal and communication skills.
• Extremely high level of attention to detail.
• Strong analytical background
• Strong knowledge of Healthcare vertical in RCM.
• Keen eye for process and quality improvement.
• Initiator with the ability to lead and own end to end projects.
• Multiple billing platform / software experience will be an added advantage.
• Candidate with 5+ years of experience as a SME / Group Coordinator can also apply for the role