TME (Tele Marketing Executive)

Job Description :

• Lead Handling: Experience with digital response-based lead handling is preferable.
• Customer Communication: Engage with customers and prospective customers courteously over the phone to introduce the company's products and services.
• Lead Generation: Make calls to potential customers, persuading them to purchase the company's offerings and generate qualified leads for the sales team.
• Appointment Scheduling: Schedule promising leads and appointments for the direct sales team to follow up on.
• Script Adherence: Follow the provided tele-calling script to ensure consistent communication and messaging.
• Accurate Documentation: Accurately record and maintain details of all customer interactions in the specified format.
• Communication Skills: Exhibit excellent verbal communication skills for effective customer engagement.
• Technical Proficiency: Have basic computer knowledge or proficiency with mobile applications to manage customer data and tools.

Reporting To:

• Telemarketing Supervisor

Candidate Profile:

• Education: Higher Secondary (12th Pass)
• Language Proficiency: Required based on regional language needs, not based on education level.
• Experience: 1 year or freshers with a good communication background.