Test Analyst - Mid-Ops

• Design Test Plans and manage the overall UAT test plan development
• Execution of test cases and scenarios to ensure the functionality of the system
• Attend LOB Discovery and Requirement/Build Workstreams
• Responsible for documenting/surfacing issues and updating process steps and knowledge articles with these updates
• Track overall test progress and defects
• Creates/maintains test reporting
• Coordinate resolution and retest of defects
• Collaborate with the broader UAT team to provide feedback on test cases
• Support in managing a central repository of UAT documents, scripts, and materials
• Working with product managers to prioritize defects and issue resolution
• Provide leadership, guidance, and support to UAT Facilitators and testers
• Shares defects in conversations with Product and Fiserv

Skills:

• Experience in/with BSc/BA in Computer Science, Engineering, or a related field
• 3+ years of experience in Test analysis
• User acceptance testing
• Preferable knowledge with Credit applications
• Familiarity with Agile frameworks and regression testing is a plus
• Project management skills and the ability to work well in a team
• Analytical mind and problem-solving aptitude
• Software quality assurance
• Critical thinking
• Writing and managing test cases and plans
• Strong communication skills
• Communicating status with multiple levels of project leaders
• Reliable; we need candidates that will be able to participate the entire time and typically at the same time as the rest of their group
• Attention to detail
• Review and assessment
• Organization skill tracking, documentation
• Preferred experience in Automation PSL (Power Scripting Language)Team leadership Drive, Collaboration, influence without authority
• Retail Industry Call Center industry experience preferred