Telesales Executives- Retail Software Product / Media Advertising

• Identify and cold calling for new business opportunities
• Collecting Leads from Online, Agencies, existing Customers, ASM, etc. sources
• Using sales scripts proffered by the company to drive sales and respond to customer for selling
• Generating promising leads for fixing appointments for field sales and agencies
• Calling for Feedback & References collection to customer and agencies
• Focus on daily and monthly calling targets with respect to call volume and sales.
• Making sure all Channel Partners are Active & doing good Business
• Achieving Business Targets as per KRA-KPI
• Provide support to and work cooperatively with other members of the sales team to achieve objectives
• Developing and sustaining solid relationships with customers to encourage repeat business.

KRA :

• Lead Generation by calling.
• Respond customer needs with solutions.
• Refer customer complaints to supervisor for quality control.

Skills :

• Effective Communication.
• Excellent phone manner and articulation.
• Good computer knowledge - MS word, Excel, PPT.
• Ability to cope up with rejection.
• Exceptional customer service skills.