Telecalling / Telesales Executive – Real Estate Industry

telecalling / Telesales Executive

• Make outbound calls to potential customers from provided leads or databases.
• Handle inbound calls, address customer inquiries, and provide project information.
• Generate leads by identifying potential customers and understanding their requirements.
• Schedule appointments and site visits for interested customers.
• Present product features and benefits clearly to customers.
• Follow up with leads to nurture interest and drive conversions.
• Achieve assigned call, lead, and conversion targets.
• Maintain accurate records of interactions, calls, and customer responses in CRM.

Guest Relation Executive

• Welcome and greet walk-in clients, visitors, and potential buyers.
• Ensure professional and positive client experiences during site visits.
• Provide information on ongoing and upcoming real estate projects, amenities, and pricing.
• Coordinate appointments and site visits with sales managers.
• Maintain communication between clients and internal departments (Sales, CRM, Admin).
• Assist in guided tours, presentations, and client engagement activities.
• Maintain visitor logs, feedback forms, and other documentation.
• Prepare daily/weekly reports on guest visits and client feedback.
• Ensure reception areas, sample flats, and site offices are organized and presentable.