HDHdb Financial Services
Telecalling Officer - Freshers
Kolkata ₹50K-1 LPA Posted 20 Jun 2025
FULL TIME
Lead Generation
crm software
Cold Calling
Customer Service
Job Description
- We are seeking a motivated Telecalling Officer - Freshers to join our team in India. This entry-level position offers an excellent opportunity for individuals looking to start their career in sales and customer service.
- Responsibilities
- Conduct outbound calls to potential customers to promote products and services.
- Provide accurate information to customers and address their inquiries effectively.
- Maintain records of calls and customer interactions in the CRM system.
- Follow up with potential leads to convert them into sales opportunities.
- Collaborate with the sales team to meet monthly targets.
- Prepare daily reports on call activities and outcomes.
- Skills and Qualifications
- Excellent verbal communication skills in English and regional languages.
- Basic knowledge of MS Office (Word, Excel, PowerPoint).
- Ability to engage with customers and build rapport quickly.
- Strong persuasive skills and ability to handle objections.
- Good listening skills and attention to detail.
- Basic understanding of telemarketing and sales principles.