KIKinara Capital
Tele Collection Executive
Bangalore ₹4-7 LPA Posted 20 Aug 2025
FULL TIME
Data Entry
Time Management
Negotiation Skills
crm software
Debt Recovery
+1 more
Job Description
- Initiate outbound calls to customers with overdue accounts and remind them of outstanding payments
- Address customer inquiries regarding billing, payment options, and account-related information
- Negotiate payment arrangements while ensuring timely collections and maintaining a positive customer relationship
- Document all customer interactions, commitments, and agreements accurately in the company's database
- Collaborate with the finance department to track collection progress and resolve discrepancies
- Follow up on promised payments and work to resolve any payment-related issues
- Adhere to company policies and regulatory guidelines concerning collection practices and customer communications