Technical Writer - Media Specialist

Job description

Were seeking a dynamic and seasoned Technical Writer to join our technology and innovation team. This individual will have a pivotal role in developing technical and client facing documentation by working closely with data scientists, developers, and domain experts.

Responsibilities:

• Develop and maintain comprehensive documentation as code for platform engineering and developer portal teams
• Collaborate with cross-functional teams, including developers, product managers, product owners to gather information and ensure accurate, up-to-date documentation.
• Create clear, concise, and user-friendly client facing technical documentation.
• Implement and manage documentation workflows within an agile framework, ensuring timely updates and continuous delivery in sync with product delivery.
• Utilize version control systems (eg, Git) to manage documentation changes and collaborate with the development team.
• Conduct regular reviews and updates of documentation to ensure consistency, accuracy, and alignment with product updates.
• Develop tutorials, guides, media, videos and other educational materials to support developers in using our platform effectively.
• Participate in sprint planning, stand-ups, and retrospectives to stay aligned with the agile development process.

Requirements:

• Proven experience as a Technical Writer, preferably in a SaaS or software development environment.
• Strong understanding of Documentation as Code principles and practices.
• P Must understand IT technologies using cloud-based application and tools
• roficiency with version control systems (eg, Git) and documentation tools (eg, Markdown).
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts in a clear and concise manner.
• Experience working within an agile framework and participating in agile ceremonies including presentation of work in Sprint Reviews.
• Familiarity with platform engineering concepts and developer portals.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong attention to detail and commitment to producing high-quality documentation