Technical Writer

 Job Description

Roles and Responsibilities 

•   Plan, develop, organize, write, and translate product documentation in compliance with the company's established guidelines and standards, within the requested deadlines

•   Work with product managers and subject matter experts to gather project information, analyze documentation requirements, and schedule reasonable delivery deadlines.

•   Prepare charts, graphics, and screen captures to illustrate material.

•   Generate documentation for print and online help.

•   Use of MadCap Flare for writing and editing documentation.

•   Develop storyboarding scripts for 2-min videos and tutorials

•   Provide writing, editing and design support to other team members.

•   Identify new ways in which Broadridge can deliver effective documentation to its customer

Requirements / Qualifications 

•   5+ years of experience as a Technical Writer

•   Excellent verbal and written communication skills.

•   Expertise in MadCap Flare.

•   Experience in technical design, layout, and production concepts and practices.

•   Understanding of topic-based writing and ability to write in explanatory and procedural styles.

•   Strong research, analytical, and writing skills. Knowledge of drafting AI prompts is a plus.

•   Knowledge of XML, HTML, and CSS.

•   Knowledge of version control system (GitLab, SVN)

•   Skill to produce videos using Camtasia and any relevant graphic tools is a plus.

•   Successful candidate must be a reliable team player able to effectively manage multiple deadlines with minimal supervision.