Technical voice process || Tech support

We are hiring Technical Voice Process professionals for a leading MNC. The ideal candidate will have a background in technical support and troubleshooting, with excellent communication skills. If you are an immediate joiner and are comfortable with rotational shifts, we encourage you to apply.

Roles & Responsibilities

• Provide technical support and assistance to customers via a voice process.
• Perform troubleshooting to diagnose and resolve technical issues.
• Maintain a high level of professionalism and courtesy in all customer interactions.
• Ensure a positive customer experience and strive for first-call resolution.

Required Candidate Profile

• Experience: Must have relevant experience in troubleshooting and technical support.
• Skills: Excellent communication skills are mandatory.
• Availability: We are looking for immediate joiners.

Additional Information

• Work Schedule: Rotational shifts, including night shifts.
• Work Arrangement: Work From Office (WFO).
• Work Location: Hyderabad.