Technical Support Engineer

Mandatory

• 4-10 years of experience with one or more of the following:
• Hands-on experience on SQL
• Reading Java and object-oriented programming o XML, IDOC, HTTP, SOAP UI and HTML
• Troubleshooting and debugging common web-browser issues
• SSO (Single Sign-on) technologies, particularly SAML
• Exceptional written and oral communication skills
• Effectively handle difficult and challenging customer interactions
• Proven ability to manage multiple tasks or projects with changing priorities
• Successfully troubleshoot reported issues by gathering symptoms, narrowing down causes, and finding creative workarounds
• Ability to work cross-culturally and think out of the box
• Prior experience on SAP Ariba application (Preferred)