AWAwake Security
Technical Solutions Engineer
Bangalore ₹10-15 LPA Posted 1 Sept 2025
FULL TIME
Maintenance
Technical
Installation
Operation
Job Description
- Respond to customer product inquiries via telephone or in written, internet-based email.
- Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
- Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities.
- Troubleshoot problems with hardware equipment and software applications and recommends corrective action.
- Document customer communication and recurring technical issues to support product quality programs and product development.