STStripe
Technical Account Strategist
Bangalore ₹8-13 LPA Posted 24 Jun 2025
FULL TIME
Customer Success
Sql
Account Management
Process Automation
Analytics
Job Description
- Scope, build, and execute scalable processes for front-line TAMs, while continuously improving efficiency.
- Monitor account health of Stripe customers and support tooling enhancements for better scalability.
- Act as a trusted advisor, creating high-quality deliverables that maximize product value for users.
- Identify and implement automation opportunities to scale TAM processes in collaboration with Engineering and Product teams.
- Discover and highlight product or feature expansion opportunities to ensure continued customer success.
- Who You Are:
- You're a strategic and analytical professional with deep experience in technical account management, operations, or analytical roles, who thrives in a fast-paced, cross-functional environment.
- Minimum Requirements:
- 8+ years experience in Technical Account Management, Operations Analysis, or a similar function.
- Proven expertise in building and modifying SQL queries.
- Strong business acumen and a clear understanding of customer strategy and drivers.
- Demonstrated ability to deliver high-quality, detail-oriented outputs.
- Strong analytical skills, with the ability to synthesize insights from data and conversations.
- High level of operational rigor, time management, and organizational skills.
- Excellent presentation and communication skills.
- Ability to collaborate with cross-functional teams, including Sales and Services.
- Comfortable working in a dynamic, high-growth environment with shifting priorities.