Tech Lead, SAP OTC Consultant

What you will do:

• SAP Configuration and Customization: Configure and customize SAP OTC modules (such as SD - Sales and Distribution, FSCM - Financial Supply Chain Management) to meet business requirements.
• Ensure seamless integration of the SAP OTC module with other systems like BW, BPC, Other non-SAP billing, and financial systems.
• Project Leadership: Lead OTC-related projects, including new implementations, upgrades, and process reengineering initiatives.
• Develop project plans, allocate resources, manage timelines, and ensure projects are completed within scope, time, and budget.
• Cross-Functional Collaboration: Collaborate with various departments such as sales, finance, IT, and operations to understand their requirements and provide effective SAP OTC solutions.
• Facilitate communication between business stakeholders and technical teams to ensure alignment and successful project execution.
• User Training and Support: Train end-users and internal teams on SAP OTC functionalities and best practices.
• Provide ongoing support and troubleshooting to ensure the effective use of the OTC system.
• System Monitoring and Issue Resolution: Continuously monitor system performance and address any issues promptly to minimize disruptions.
• Conduct root cause analysis for any system problems and implement preventive measures to avoid recurrence.
• Compliance and Security: Ensure that OTC processes adhere to regulatory requirements and internal policies.
• Implement and maintain security measures to protect sensitive financial data.

What you will need to have:

• 8+ years of progressive business and/or technical expertise in the Quote to Cash process with special focus on Billing and Account Receivable.
• Should have very good understanding and expertise in SAP FSCM Collections Management, SAP FSCM Dispute Management and SAP FSCM Credit Management
• 3+ years of SAP FSCM and SAP Cash Application process with at least 2 implementations.
• Experience in Biller-Direct and/or Cloud for Receivables will be a plus.
• Understanding of the integration points between the SD with the FI/CO module and build/test the end to end process cycle for proper financial reporting.
• Demonstrated experience of various IT practices, including but not limited to, project management, operational service delivery, large project implementations
• Must have the ability to work effectively with the SAP development and basis team to resolve technical issues and provide solutions to complex business requirements.
• Adept at understanding business challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing
• Proven ability to develop functional and technical specifications from user requirements.
• Experience in writing and executing solution test plans.
• SAP S/4 Hana experience - must be deep hands-on experience.
• Extensive experience with configuration of SAP S/4 Hana SD modules in the following areas:
• Billing and AR and Credit Management
• Account Receivables and Cash Applications - Lock-box and ACH process
• SAP FSCM - Collection and Dispute modules and Biller-Direct

What would be great to have:

• SAP Sales and Distribution Certification
• S4 HANA SD certification
• Domain experience of Sales and Distribution
• Experience in Order-To-Cash process operations
• Banking and Financial Services experience