AC

Team Leader

Acme Services
Mumbai4-7 LPA Posted 18 Jul 2025
FULL TIME
Negotiation Skill
Communication Skills
Time Management Skills

Job Description

  • Ensure achievement of Renewal Collection targets
  • Ensure achievement of Persistency targets
  • Manage outsourced activities outbound call center vendors for Renewals achieve targets
  • Ensure Retention of customers and improve surrender retention
  • Ensure smooth functioning of operational activities of ECS and other related processes
  • Planning, strategizing and implementation of various action plans for improving persistency, renewal collection and retention
  • Launch manage contests, RR for vendors and internal sales teams
  • Identify opportunities to improve renewal collections through innovative means through alternate modes of collection data enrichment
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