Team Lead - Pre Underwriting- L5 Level-US Mortgage

Ensure the SLA's & KPI Targets

•Review client escalations, Team Queries, and support team as Subject Matter Exp.

•Deliver on CSAT targets External/ Internal

•Comply all ISO & ISMS protocols

•Monitoring results & KPI data

•Identify portfolio risks

Required Candidate profile

•Graduate

•As TL 02 years exp. on Paper-US Mortgage Origination, Pre Underwriting, Conditions review

•Excellent Communication, analytic & interpersonal skills

•Core Statistics, Trend & Ratio Analysis.