Team Lead

Roles and Responsibilities

• Position Summary: The Accounts Receivable Team Lead is responsible for overseeing the accounts receivable function, ensuring accurate cash application, timely collection of outstanding invoices, maintaining accurate records, and leading a team of AR associates
• The role involves developing, implementing, and maintaining efficient AR workflows, ensuring compliance with policies, and driving process improvements
• The ideal candidate will have strong leadership skills, attention to detail, and a solid understanding of accounting principles

Key Responsibilities: 

• Supervise and mentor the accounts receivable team to ensure efficient and accurate processing of transactions
• Ensure timely invoicing and billing processes are maintained
• Ensure timely and accurate cash application to customer accounts
• Monitor accounts receivable aging reports and follow up on overdue accounts
• Resolve customer discrepancies and disputes related to billing
• Collaborate with sales, customer service, and finance teams to resolve account issues
• Prepare and analyze accounts receivable reports for management review
• Implement and improve AR processes to increase efficiency and reduce errors
• Publish key metrics, SLA and monthly review with Management
• Ensure compliance with company policies, accounting standards, internal controls and SOX
• Support audit and compliance requirements related to AR processes
• Assist in month-end closing activities related to receivables
• Monitor and maintain accurate records of customer payments and account statuses
• People Management: Train and guide staff members to enhance performance and development
• Conduct periodic performance evaluation and provide feedback to team members
• Prepare process documentation, control procedures, and training materials
• Ensuring back up plans during vacation/holidays