Team Lead

 Banking and Financial domain expert

 12+Years of Experience in Managing Banking Operations (End to End Mortgage, Retail Banking, Retail Lending across Originations, Servicing and Default)

 Managed a Team size of 500+ FTEs

Good understanding of the Industry Trends

 Led Major Transformation Projects Delivering Significant Benefits

Handled RFPs/ Proactive Proposals

Good experience in developing high impact presentations (PPTs) for internal and external customers

Green Belt Certification

Preferred Skills:

Black Belt Certification

 Managed Blended Operations (Contact Center + Backoffice)

Key responsibilities:

Manage Delivery of End-to-End processes across US Banking (Mortgage, Retail Banking & Retail Lending), across Multiple shores; Team Size 500+

Identification of Additional Business Opportunities