SE
Job Description
- Manage the counter team and maintain inventory to meet patient requirements and ensure minimum stock availability, including newly launched products.
- Attend to counter customers and handle phone inquiries, ensuring customer requirements are met.
- Maintain relationships with distributors and suppliers, manage deliveries, payments, returns, and maintain accurate sales, purchase, and expired goods records.
- Oversee sales strategy, customer management, and team performance; train and encourage staff as per company standards.
- Provide medicines to patients as prescribed by doctors, explain proper usage, and maintain relevant records.
- Manage home deliveries and coordinate with sales assistants for counter sales; maintain records to assist the purchase department.
- Prepare and raise purchase orders (POs), check product validity, and ensure proper inventory management.
- Conduct regular visits to doctors to provide information on new products and ensure patient compliance awareness.