Staff IT Systems Engineer

Your Impact

• Manage Windows infrastructure specifically for controlled environments, work with other Identity Platform engineers in deploying and maintaining services, capacity planning, create and review operational runbooks
• Implementing and supporting the Windows servers, Active Directory and DNS in the cloud and on-premise infrastructure
• Provision, configure & support resilient cloud deployment architecture, keep it compliant with regulations, make it more efficient
• Manage scalability, capacity planning, redundancy, and resiliency
• Maintain service availability and performance SLAs based on business and product requirements
• Install, configure, and maintain Windows-based servers and client systems.
• Manage user accounts, permissions, and access rights.
• Monitor system performance and identify potential issues.
• Implement and maintain security measures to protect data and systems.
• Perform routine backups and implement disaster recovery procedures.
• Troubleshoot and resolve technical issues.
• Provide technical support to users.
• Patching and remediating known vulnerabilities across the landscape
• Partner with IT and product teams for services integration
• Contribute to documentation related to design, deployment, validation, operations and DR/BCP
• Design proactive service monitoring, alerting and trend analysis of underlying infrastructure, and automate the service recovery process

Qualifications

Your Experience

• 6+ years of hands-on experience in managing and supporting Microsoft technologies on Windows Operating System, Active Directory and Azure Entra ID
• Fluent in Windows security & system hardening, vulnerability management & patching process
• Strong knowledge of Windows Server operating systems.
• Experience with Active Directory, DNS, DHCP, and other Windows services.
• Familiarity with network protocols and technologies.
• Experience with virtualization technologies (e.g., Hyper-V, VMware).
• Knowledge of security concepts and technologies.
• Strong Scripting skills (e.g., PowerShell)
• In-depth knowledge of Windows infrastructure
• Experience in configuring and supporting Azure Active Directory
• Experience in managing privileged access management platforms like Delinea, Cyberark
• Experience working with cloud environments such as GCP, AWS, Azure, O365 etc.
• Familiarity with authentication technologies, standards, single sign on (SSO)
• Must have a passion for automation, experience with PowerShell, Ansible or similar configuration management tools to manage infrastructure as code
• Strong technical writing skills to support required documentation
• Ability to work cross-functionally across multiple business units, such as IT application and infrastructure, product development teams
• Passion, drive, energy, a sense of humor and a great attitude
• Bachelors/Masters degree in Computer Science, Information Technology or technical stream with the equivalent combination of work experience required or equivalent military experience required