Site Reliability Engineers at UKG are team members with a breadth of knowledge encompassing all aspects of service delivery.
They develop software solutions to enhance, harden, and support our service delivery processes.
This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering, and auto remediation.
Site Reliability Engineers must have a passion for learning and evolving with current technology trends.
They strive to innovate and are relentless in their pursuit of a flawless customer experience.
They have an automate everything mindset, helping us bring value to our customers by deploying services with incredible speed, consistency, and availability.

Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning.
Define and implement standards and best practices related to System Architecture, Service delivery, metrics, and the automation of operational tasks.
Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis.
Collaborate closely with engineering professionals within the organization to deliver reliable services.
Identify and eliminate operational toil by treating operational challenges as a software engineering problem.
Actively participate in incident response, including on-call responsibilities.
Partner with stakeholders to influence and help drive the best possible technical and business outcomes.
Guide junior team members and serve as a champion for Site Reliability Engineering.

Engineering degree, or a related technical discipline, and ten plus years of experience in SRE.
Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java).
Knowledge of Cloud based applications & Containerization Technologies.
Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing.
Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them.
Working experience with industry standards like Terraform, Ansible.

Must have hands-on experience working within Engineering or Cloud.
Experience with public cloud platforms (e.g., GCP, AWS, Azure).
Experience in configuration and maintenance of applications & systems infrastructure.
Experience with distributed system design and architecture.
Experience building and managing CI/CD Pipelines

Sr Principal Site Reliability Engineer