Sr. Executive CRM

We are seeking a Sr. Executive CRM to handle all aspects of post-sales customer relationship management. You will be responsible for payment collection follow-ups, customer communication, and recovery and collection efforts. This role requires excellent communication skills, a strong command of the English language, and the ability to handle one-on-one client interactions, including agreement drafting and possession handling.

Roles & Responsibilities:

• Post-Sales CRM: Handle all post-sales CRM activities, including regular customer follow-ups and addressing their doubts and clarifications.
• Financial Management: Manage payment collection, follow-ups, and handle recovery and collection processes.
• Documentation & Reporting: Assist with agreement drafting and manage collection and registration reporting.
• Possession Handling: Oversee the process of handing over property possession to customers.

Skills Required:

• Strong communication skills and a good command of the English language.
• Expertise in handling post-sales collection, recovery, and credit collection.
• Proven ability to handle one-to-one client interaction and provide smart, clear answers.
• Experience in real estate, including tasks like agreement drafting and possession handling.
• Strong organizational skills and attention to detail.

QUALIFICATION:

• Bachelor's degree in a relevant field such as Business Administration, Real Estate, or Finance, or equivalent experience.