Job Description

In this role, you will:

Develop content and design for online applications and websites
Work with creative and technical teams to research and design the strategies to implement for online services
Design and create customer experience elements to support the customer experience strategy as defined by Customer Experience Interaction Designers
Create or collaborate on new and existing web or multimedia applications
Ensure consistency throughout the site by utilizing company brand and quality standards
Work with leaders on development ideas and products
Collaborate with teams, direct managers and other departments regarding content requirement
Design content that's simple, intuitive, engaging, and easy to understand across web and mobile platforms.
Partner with UX, product, and engineering teams to shape product flows, microcopy, and in-app messaging.
Use data, research, and insights to inform content decisions and iterate based on user feedback.
Advocate for clarity, consistency, and accessibility in all user-facing content.
Develop and maintain content guidelines, style guides, and best practices to ensure a consistent voice and tone across all platforms.
Collaborate with localization teams to ensure content works globally.
Stay up to date with industry trends, tools, and technologies related to UX writing and content design

Required Qualifications:

4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Experience in UX writing, content design, or a related field.
A strong portfolio showcasing your ability to craft user-centered content for digital products.
Ability to simplify complex problems and write for a global audience.
Experience working with design tools like Figma and collaborating in cross-functional teams.
Good understanding of information architecture, and UX flows.
Understanding of accessibility standards and inclusive design practices

Sr. Content Designer