OR

Sr. Business Operations Analyst

Orange Business Services
Gurgaon4-7 LPA Posted 5 Jun 2025
FULL TIME
Process Management
Variance Analysis
Record To Report
Forecasting
Operations
+1 more

Job Description

As a member of the GAM team, you will contribute to the GAM operations; reporting activities, and process improvements, with a focus to increase efficiency and stakeholder satisfaction You will also assist in the other initiatives as identified during the preparation & implementation of GAM program changes in the future

Your key activities will include:

  • Applying the monthly GAM splits on the order and revenue bookings as per 1300+ global agreements
  • Perform variance analysis reviewing actual vs budgets and incorporate control measures to mitigate variances
  • Preparation of the order and revenue pre-GAM reports and calculation GAM transfers to evaluate the performance of the account, sales manager, country, customer, and other identified criteria
  • Assist in preparing the budget for OB entities, other BUs s, subsidiaries, mid-year budget updates, and other finance reports
  • Ensure all GAM agreements, transfers, and stakeholder queries are timely and accurately processed Follow-ups on the open cases to close & subsequent implementation in the upcoming period
  • Provide explanation on transfers applied, analyze trends & identify opportunities to automatize processes
  • Coordinate with the regional Finance and Operations teams to ensure timely completion of program activity in a fixed timeline
  • Suggest areas of process improvement Actively participate in automation, designing new systems, reviewing, repairing, maintaining, and testing to improve business process operations

Key Skills, Knowledge, and Abilities

  • Good Communication and transversal collaborative skills
  • Process management skills
  • Financial knowledge and budgetary process
  • Strong analytical and problem-solving skills
  • Good knowledge of Excel, PowerPoint, and other MS Office tools
  • Team worker

Dimensions

Financial

  • Strong data analytical bend of mind
  • Understanding and application of the record to report process, billing, and financial activities
  • Proven experience in the budget and forecasting process

Data and Automation

  • Proven record of digitalization/automation initiatives to gain operational efficiency
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