Sr. Academic Counselor

Role & responsibilities

• Counsel students for their course enquiry
• Mentor junior counselors
• Counsel students and concerned parents in-person and on the phone
• Complete daily, weekly and monthly targets
• Calculate conversion rates
• Use the CRM and sales automation tools to derive Sales and Reports
• Will be given additional responsibilities as senior counsellors

Required Experience and Qualifications:

• 1-2 years of experience
• Fluent Written & Spoken English Language Skills
• Excellent Interpersonal Communication Skills
• Interest in Sales and Counseling
• Knowledge of CRM and EdTech Work Experience
• Multi-tasker

Expected deliverables/KPIs:

• Minimum 60-80 connected calls a day.
• Weekly revenue targets to be met consistently as per the batch requirements
• 2-3 hours of talk time per day on average.
• The candidate must be residing in Mumbai