Job description of SQA (Software Quality Analyst)

Functional skills

Experience of having led at least one ISO 9001/TL 9000 audit certification/metrics measurement
Extensive experience in Software Quality Metrics measurement and improvement
Good level knowledge in PMBOK Process areas
Knowledge of CMMI, LEAN/Six Sigma, Agile methodologies
Ability to derive useful information/trends from voluminous data
Certified Scrum Master Certification
Functional knowledge of DevOps
Root Cause Analysis skills
Basic Business Acumen

Tools Skills

Ability to work with MS Excel in creating Charts, Macros, Pivot Tables and generating on demand reports
Proficient in making impactful presentations using MS Power Point
Proficient in Microsoft Project Plan(MSP)
Working knowledge of GITHUB,JIRA, Confluence

Soft skills

Ability to connect with and articulate process non compliances, performance status, improvement areas to engineering/unit heads and emphatically advise corrective-preventive actions
Ability to lead a cross functional team and drive the desired outcomes
Confident, passionate for achieving goals
Ability to deliver compelling presentations to achieve a desired outcome
Excellent written and verbal communication skills

Key responsibilities

Is responsible for applying the principles and practices of software quality assurance throughout the software development life cycle
Identify opportunities for process improvement and drive unit/org level transformational changes
Conduct Process Compliance audits for Product Units/support functions
Facilitate the Project Managers with MSP, scheduling, risk management, planning and other project management process areas.
Prepare the organization for external audits and conduct Internal Quality Audits
Carry out extensive data analysis, churn out reports & dashboards and present to senior management/unit heads periodically
Ensure/facilitate closure of project/process NCs
Identify training needs and conduct trainings to bridge the gaps identified in assigned product unit/support functions
Should identify patterns across the faults/deviations/problems and suggest and implement process improvements
Measure Effectiveness of processes, derive and implement Effectiveness metrics at unit/Orgn. Level.

Educational background & work experience

(For I4 equivalent/IC)

B.E./B.Tech in Computer science / Electronics / Telecommunications / Industrial
Or M.C.A. (with 2-4 year experience of SDLC)
Or M.T.Q.M (with 2-4 year experience of SDLC & Comp.Sc. as a compulsory subject in UG)

( For I5/I6 equivalent/IC )

B.E./B.Tech in Computer science / Electronics / Telecommunications / Industrial or M.C.A. or M.T.Q.M with 5-6 years of relevant experience as SQA in software product development industry in renowned organizations (preferably in telecom sector) or with 5-6 years of relevant experience as quality engineer in other technology industry

Software Quality Analyst