RA

Software Asset Management

Gurgaon ₹2-7 LPA Posted 14 May 2025

FULL TIME

Market Research

Relationship Building

Data Analysis

Operations Management

Technical Support

+1 more

Client Communication – Effectively convey complex concepts in a simple and clear manner to enhance client understanding and engagement.
Relationship Management – Build and maintain strong, long-term client relationships through strategic account management principles.
Customer Service Excellence – Ensure prompt, consistent responses and resolutions to client issues to maintain high levels of customer satisfaction.
Strategic Planning & Forecasting – Plan and forecast based on client requirements to align resources and meet demands efficiently.
Data Analysis – Analyze client data, market trends, and sales performance to drive insights and support informed decision-making.
Technical Support – Provide timely assistance and technical support to clients, ensuring seamless service delivery.
Cross-Functional Coordination – Collaborate with internal departments to streamline processes and ensure optimal outcomes for client accounts.
Industry Expertise – Leverage industry knowledge to address client concerns effectively and provide relevant, quick solutions.
Operations Oversight – Handle and resolve operational escalations, including inventory, inbound, and outbound issues.
Market Intelligence & Sales Growth – Conduct competitive analysis and market research to identify upselling and cross-selling opportunities, driving revenue growth.