Site Reliability Engineer - Firewall

As a Site Reliability Engineer – Firewall, you will be a part of our core Service Reliability Engineering team that supports and maintains PB infrastructures. You will have access to various monitoring and troubleshooting tools that you would be using to do an investigation and resolve issues. You would also be responsible for doing a Root Cause Analysis and taking necessary Corrective Actions to prevent recurrence of issues. Being a Site Reliability Engineer, you will be a person who brings fresh ideas, demonstrates unique and informed viewpoints, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

The Job

• Design and deploy network firewalls (on-prem and cloud)
• Configure and install firewalls, routers and other related devices
• Monitor network performance and policy enforcement
• Resolve issues by troubleshooting cloud and local infrastructure
• Automate tasks and monitor their effectiveness
• Mentor team members on technical issues
• Create, oversee and test security measures (e.g. access authentication and disaster recovery)
• Communicate with users effectively and professionally
• Maintain complete and accurate technical documentation
• Suggest improvements to network performance, capacity and scalability

Qualifications & Skills required

This is an engineering role requiring experience with complex datacenter and cloud hosting environments. Skills and experiences that will make a candidate successful in this dynamic environment include but not limited to the following:

• Routing and Switching technologies, e.g. Cisco, Aruba and Arista, etc.
• Firewall technologies, e.g. Fortinet, Cisco, NSX and Zscaler, etc.
• SD-WAN technologies, e.g. Cloudgenix, and Fortinet, etc.
• DNS and DHCP technologies, e.g. Microsoft and Infoblox, etc.

Additionally, good to have skills

• Public Cloud, e.g. Amazon AWS and Azure, etc.
• Wireless technologies, e.g. Cisco and Aruba, etc.
• Load Balancing technologies, e.g. F5 and CloudFlare, etc.
• Scripting knowledge and automation experience, e.g. Terraform, Python, and Ansible, etc.)