Site Reliability Engineer at Alter Domus

We are looking for an experienced and motivated DevOps Engineer to join our Site Reliability Engineering (SRE) team . This role involves spearheading the Grafana Cloud and Backstage implementations as part of our Observability project. The ideal candidate will bring a blend of technical expertise in observability tools, strong problem-solving skills, and a passion for creating efficient, reliable systems.

Key Responsibilities:

• Configure and manage data sources, including Prometheus and Azure Monitor, to build dashboards in Grafana.
• Collaborate with DevOps engineers, system administrators, and software developers to understand monitoring requirements and design robust observability solutions.
• Customize and extend Grafana functionalities by developing and implementing plugins and scripts.
• Enhance visualizations for observability solutions to meet organizational needs.
• Optimize dashboard performance and usability by fine-tuning data queries.
• Troubleshoot and resolve issues related to Grafana configuration, data ingestion, and visualizations.
• Participate in the administration, maintenance, and development of observability tools, including Grafana and ELK stack.
• Troubleshoot network communication problems and ensure smooth operations.
• Support Backstage implementation to enhance developer experience within the organization.

Required Skills:

• Familiarity with Event Management and Application Monitoring concepts.
• Experience in building and enhancing visualizations for observability solutions.
• Proficiency with observability tools such as Grafana , Prometheus , Dynatrace , Splunk , Azure Monitor , or AWS CloudWatch .
• Expertise in scripting with one or more of the following languages: Unix Shell , Windows PowerShell , JavaScript , Python , or Go .
• Strong problem-solving and analytical skills, with the ability to troubleshoot complex network communication issues.
• Hands-on experience with the administration, maintenance, and development of Grafana or ELK stack.
• Minimum of 5-7 years of domain experience in monitoring or related fields.
• Comfortable working with both Windows and Linux command lines.
• Excellent communication and collaboration skills, with the ability to work effectively within a team and interact with stakeholders.

Core/Must-Have Skills

• Observability Subject Matter Expertise (SME)
• Prometheus
• Azure Monitor
• Grafana
• Open Telemetry

Good-to-Have Skills

• Proficiency in Unix Shell, Windows PowerShell, JavaScript, Python, or Go.
• Familiarity with Backstage implementation.
• Experience troubleshooting network communication problems.