Site Reliability Engineer

 Responsibilities

• Increase observability of applications, services, and infrastructure using tools such as OpenTelemetry, Grafana ecosystem (Grafana, Loki, Mimir, Tempo), and Fluentd.
• Automate infrastructure and application management using Terraform, Kubernetes, and Puppet.
• Build and maintain CI/CD pipelines using GitLab, ArgoCD, and Kustomize.
• Collaborate with product teams to define Service Level Objectives (SLOs) and monitor user experience.
• Participate in incident, problem, and change management programs to minimize service disruption.
• Investigate complex system issues, perform root cause analysis, and implement long-term solutions.
• Apply infrastructure-as-code practices to ensure reproducible and scalable deployments.
• Continuously learn new technologies and share knowledge with the team.
• Proactively improve systems and processes to prevent future failures and protect the customer experience.