Services Sales Manager

Job Description

Key Responsibilities:

 Sales Strategy & Execution:

o Identify and target potential clients within key industries, including [GCCs

across ISVs, BFSI, Retail, Consumer Goods, Manufacturing].

o Identify and focus on the new GCCs getting setup in India

o Build and maintain a robust sales pipeline through proactive lead generation

and qualification.

o Conduct thorough needs assessments to offer tailored technology solutions

that meet client requirements.

o Drive sales from initial contact to closing, including contract negotiations and

pricing discussions.

 Client Relationship Management:

o Once a logo is closed, continue with managing the account till critical mass is

attained in the account. Post that Account Manager will take over.

o Cultivate and maintain strong relationships with clients, providing ongoing

support and service.

o Act as the primary point of contact for clients, ensuring customer satisfaction

and fostering long-term partnerships.

o Develop and deliver compelling presentations and proposals to potential

clients.

 Market Research & Insights:

o Laser sharp focus on the developments taking place within GCCs

o Stay up to date with the latest technology trends and industry developments

to effectively communicate value propositions.

o Analyze competitor offerings and market conditions to adapt sales strategies

accordingly.

o Represent the company at relevant technology conferences and

exhibitions/events to promote solution/services and company

 Collaboration & Teamwork:

o Work closely with internal teams such as technical experts, marketing, and

customer support to ensure a seamless sales process.

o Collaborate with other sales teams to share best practices, strategies, and

insights.

 Sales Reporting & Documentation:

o Maintain accurate records of sales activities, opportunities, and progress in

CRM systems.

o Provide regular updates on sales performance, forecasts, and pipeline

management.

Desired Qualification & Experience:

 Bachelor's Degree / Master's Degree in Finance / Computer Science / Information

Technology / Business Administration, with minimum 10 years of technology-related

sales

 Proven experience in frontline sales within the technology services industry (IT, cloud,

data, software, etc.)

 Experience in Selling to Site Leaders, Centre Heads, Functional Heads within GCCs

across both business & IT & proven ability to sell software services, application

development, analytics & cloud services / solutions and sound understanding of

computing, programming and software engineering

 Technology Services & Solution selling experience within GCC segment including good

understanding of Bangalore, Chennai markets

 Excellent communication, negotiation, and presentation skills.

 Self-motivated with the ability to work independently and as part of a team.

 Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

 Familiarity with CRM software (e.g., Salesforce, Dynamics) and other sales tools.

 Ability to interface with both internal team members and external customers as part of

solutions-based sales approach

 Ability to energize, develop and build rapport at all levels within an organization