TA

ServiceNow Developer

Tata Consultancy Services Limited
Kolkata5-10 LPA Posted 3 Dec 2025
FULL TIME
ITBM
Cmdb
Business Rules
Ui Policies
discovery
+1 more

Job Description

Must have:

  • Strong understanding and knowledge in ITIL Processes
  • Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers
  • Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets< /p>
  • Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
  • Develop standards , process and support and maintenance of existing environment
  • Develop use-case scenarios for Testing
  • Assist with analyzing and converting business requirements to system requirements
  • Work with stakeholders to design testing strategies for development, QA and UAT environments
  • Working knowledge of ServiceNow release upgrade process for implementation
  • Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM