TATata Consultancy Services Limited
ServiceNow Developer
Kolkata ₹5-10 LPA Posted 3 Dec 2025
FULL TIME
ITBM
Cmdb
Business Rules
Ui Policies
discovery
+1 more
Job Description
Must have:
- Strong understanding and knowledge in ITIL Processes
- Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows/Flows and interfaces supporting ITIL customers
- Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts ,Script Includes, Widgets< /p>
- Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps and other core concepts
- Develop standards , process and support and maintenance of existing environment
- Develop use-case scenarios for Testing
- Assist with analyzing and converting business requirements to system requirements
- Work with stakeholders to design testing strategies for development, QA and UAT environments
- Working knowledge of ServiceNow release upgrade process for implementation
- Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case managements, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM