ServiceNow Developer

Responsibilities:

• Design, develop, and implement custom ServiceNow applications, workflows, integrations, and reports.
• Work closely with the Product Owner to analyze business requirements and translate them into technical solutions.
• Develop and maintain custom scripts (JavaScript, GlideScript) and integrations with other systems.
• Configure and customize ServiceNow modules (CSM, ITSM, FSM) to meet business needs.
• Perform unit testing, integration testing, and user acceptance testing.
• Troubleshoot and resolve technical issues related to ServiceNow applications.
• Stay current with the latest ServiceNow features and best practices.
• Participate in all phases of the software development lifecycle.
• Utilize and contribute to ServiceNows Hardware and Asset Management (HAM) and Software Asset Management (SAM) capabilities.

Qualifications:

• 5+ years of experience as a ServiceNow Developer.
• Strong understanding of ServiceNow architecture, including scripting, workflows, integrations, and data model.
• Proven experience in developing and implementing solutions within CSM, ITSM, and FSM modules.
• Expertise in JavaScript, GlideScript, and other relevant scripting languages.
• Experience with ServiceNow REST API and integration with external systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with Agile development methodologies.
• Knowledge of Jira Cloud preferred.
• ServiceNow Certified System Administrator (CSA) certification preferred.
• Experience with HAM/SAM Pro and data analysis is a strong plus.