Servicenow Consultant

Role Responsibilities:

• The ServiceNow GDN Consultant is responsible for developing

technical solutions on the ServiceNow platform to satisfy the

business needs of the IT department and beyond.

• Development of ITSM & other modules (GRC, SECOPS,

HRSD, CSM, ITBM) in ServiceNow Platform.

• Always follow best development practices during

implementation.

• Support other developers in their work to integrate existing

systems with Service Now.

• Strong hands-on ServiceNow implementation or development

experience with minimum 3 full cycle implementation of any

ServiceNow module.

• Creating technical design document and writing

Unit test cases.

• Knowledge in Web Technologies (XML, HTML,

JAVA Script, etc.) Will be essential.

• ServiceNow upgrade hands-on.

• Very good knowledge of the

ITSM/GRC/SECOPS/HRSD/CSM/ITBM process.

• Work with global ServiceNow team to implement the

ServiceNow ( all the modules ) across all global locations of

client.

• Exceptional Interpersonal Skills & Ability to work

Independently and with a team.

Requirement:

• Candidate should have the ability to perform in a dynamically

changing environment

• Should have prior working experience in ServiceNow tool

• Service Now Integration to various solutions (SaaS, External

Apps) using REST API / webservice / JSON / ServiceNow

Scripting.

• Ability to work under pressure and handle crunched timelines

• Excellent verbal/written communication, collaboration,

analytical and presentation skills to lead an environment driven

by customer service and team work

Must-Have Certifications

• Certified System Administrator (Desired)

• ITIL Certifications (desired)

• Other Service-Now Certifications (Preferred)