ServiceNow Associate Consultant

Role Responsibilities:

• The ServiceNow GDN Associate Consultant is responsible for

developing technical solutions on the ServiceNow platform to

satisfy the business needs of the IT department and beyond

• Ideal candidate should have good design knowledge and be

willing to research new solutions based on the requirements

• Development of ITSM & other modules GRC, SECOPS, HRSD,

CSM, ITBM in ServiceNow Platform.

• Always follow best development practices during

implementation.

• Support other developers in their work to integrate existing

systems with Service Now

• Support business process owners in configuring the platform

• Administer the system

• Creating technical design document and writing Unit test cases

Requirement:

• Candidate should have the ability to perform in a dynamically

changing environment

• Minimum 2 years of implementation/customization experience

on ServiceNow

• Exposure on ServiceNow integration protocols with other

application/systems

• Excellent attention to details, ability to multitask, and effective

time management skills

• Knowledge of web based development languages; specifically

JavaScript, Ajax

• Exposure of ITSM Framework and ITIL

• ITIL/ServiceNow certifications will be an added advantage.

• Excellent Communication Skills

Must-Have Certifications

• Certified System Administrator (Desired)

• ITIL Certifications (Preferred)

• Other Service-Now Certifications (Preferred)