Service Sales

• Validating the data of CBO expiry list for retention of AMC customers and warranty conversion
• Submission of proposal to customers
• Negotiating and finalizing the AMC contract, taking approval from AH /RH if required. Collecting the order.
• Submission of proforma Invoice and collect the payment.
• Sending validation to CBO for contract activation, close monitoring with CBO for contract activation, issuing work order to associates and invoice generation.
• Submission of Invoice as per TOP
• Payment follow-up and collecting payments
• Making PR visits and calls on regular basis
• Identifying and sending proposal to PEP customers by understanding the their needs
• Attending tenders for new AMC
• Responsible for monitoring customer Ibase in line with the sales and ensure 75% of the data is captured in system within that FY as per KRA terms and conditions
• Giving Leads to Service Delivery Team for spares business & Repair and Service Jobs
• Making cold calls to understand the market potential and increase business

Key Responsibilities:

• AMC Marketing
• Revenue Generation
• Cold Calling
• Tenders